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Privacy policy– Chetak.com - Last updated: 16th Oct 2019

At Bajaj Auto Limited, privacy of individual is of primary importance & we take utmost care in handling any privacy information we collect from customers or visitors (Hereinafter ‘visitors’). We give below our privacy policy and this is applicable to our app/website Chetak.com. Any information collected by any other source other than this app/website (Chetak.com) is not part of this privacy policy.

Personal information

Bajaj Auto Limited does not collect any personal information without knowledge of the visitor. You are not required to provide us with any Personally Identifiable Information as a visitor. Any personal information you submit through our request forms or online registration forms or any other form in Chetak.com website is meant only for the intended purpose of that section in app/website respectively. By giving your contact details to Bajaj Auto Ltd over Website, App or Walk-in etc, you agree to be communicated by Bajaj Auto over email/SMS/Call/WhatsApp.

Bajaj Auto Limited also does not send unsolicited emails to visitors of its website/App. Personal information entered via the site’s/ App’s registration forms such as, query or feedback form, complaint form, RMI (Repair & Maintenance Information) form etc., is protected by high security standards at our partner Microsoft Azure southeast Asia data centre servers & AWS (Amazon Web Services).

Microsoft Azure & AWS are leading cloud providers their data centres are GDPR compliant and they hold industry best security certifications, such as SOC2 and ISO27001, and provide encryption in transit and at rest, without any action required from our visitors. We use the information we collect about you to establish your account and provide Services, provide customized content to you, communicate with you to inform about our features and services, promotional messages and act regarding unlawful or harmful activities. We may use your email address or phone number (if provided by you) to contact you regarding changes to the Services, system maintenance and outage issues, account issues, or otherwise to troubleshoot problems.

Cookies

Chetak.com may store some information on the visitor's computer in the form of a "cookie" or similar file. These files allow Chetak.com to tailor an App/Website to reflect a visitor's listed or historical preferences. We may make agreements with third-party service providers to assist us in better understanding our App/site visitors. Through cookies, Web servers may log information such as IP address of your computer/proxy server that you use to access the Internet, your device type, operating system type, mobile device identifier, browser type, domain, and other system settings, the name of your ISP or mobile carrier etc. We use all this information to analyse trends among our visitors to help improve our App/Website experience. If you are uncomfortable with the collection of data using cookies, we recommend disabling this feature through your browser preferences on website or delete cookies for the App. Most Web browsers allow web visitors to exercise control over such files on their computers by erasing them, blocking them, or notifying the visitor when such a file is stored. For Mobile apps, the phone device has similar functionalities to erase, Block, notify etc. You can any time go to your app settings in phone and delete the cookies/data associated with the app. Chetak.com web site visitors are asked to refer to their browser's/device's instructions to learn about those functions.

Analytics

As a part of enhancing our app/site & providing a good visitor experience for visitors of our app/website, we run analytics on our app/website to analyse use of our content in-terms of content requested or downloaded and number of visits or hits. Data collected during this process is only used for identifying improvement possibilities and does not cater to any other purposes.

Links to other websites

This Privacy Policy applies to the Chetak.com. The App/Website may contain links to other Apps / Websites over which we have no control. These Apps / Websites may have their own policies regarding privacy. We are not responsible for the privacy policies or practices of other Apps / Websites which you access from this App / Website or through the Services.

If you choose to visit an individual, a business or advertiser’s App / Website by “clicking on” on a third-party link from our App / Website, located at Chetak.com, you will be directed to that third party’s App / Website. The fact that we link to a App / Website or present an advertisement is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of any such third party’s privacy or information security policies or practices.

Security

The security of your information is very important to us, but please be aware that no security measures are perfect or impenetrable, and no method of transmission over the Internet, or method of electronic storage, is 100% secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

You are requested to report any security violations to us at this email address: privacy@bajajauto.co.in (check privacy@chetak.com)

Phishing or False Emails/SMS

If you receive an email/SMS that appears to be from Bajaj Auto that requests personal information (such as your credit card, login, or password), or that asks you to verify or confirm your account or other personal information by clicking on a link, that email / SMS was likely to have been sent by someone trying to unlawfully obtain your information. We do not ask for this type of information in an email / SMS. Do not provide the information or click on the link. Please contact us at privacy@bajajauto.co.in if you have any suspicion.

Updates to the "Privacy Policy"

Bajaj Auto Limited reserves the right to change this privacy statement from time to time. Any change related to this privacy statement will have 'date of change' for reference. This is not applicable to any enhancement or content changes to our App / Website. At any point of time, you wish to go through our privacy policy, please visit this page again by clicking 'privacy' on footer.

Disclosure Of Data

Bajaj Auto Ltd. may disclose your Personal Data in the good faith that such action is whenever necessary:

  • To comply with a legal obligation or if disclosure was required by law, rule or regulation or was in response to a valid order of court or authorized agency of Government or other legal process.

  • To protect and defend the legal rights or IPR or other properties of Bajaj Auto Ltd.

  • To prevent or investigate possible wrongdoing in connection with the Service

  • To protect the personal safety of users of the Service or the public

  • To protect against any legal liability

Governing Law, Jurisdiction

The courts of Pune, Maharashtra, India shall have exclusive jurisdiction in respect of all matters arising out of, or concerning or incidental to using of this App / Website. The parties hereby consent to the exclusive jurisdiction of Pune courts (and of the appropriate courts therefrom) and irrevocably waives, to the fullest extent permitted by law, any objection which it may have now or hereafter to the jurisdiction of Pune court.

Reach out

As you may know, a new European privacy regulation called General Data Protection Regulation ("GDPR") is in effect from May 25th 2018. Thus Bajaj Auto Limited understands the need of users to reach out to us in case if they would like to report any security breach noticed or if you would like to review, correct, update, suppress personal information that you have previously provided to us, request you to e-mail us at privacy@bajajauto.co.in After getting your message, if required we will get back to you with our analysis and action initiated.