This website does not collect any personal information without the express knowledge and consent of the User. The User will not be required to provide BAL with any Personally Identifiable Information without their express consent. Any personal information the User consents to submit through our request forms or online registration forms or any other form within the website shall be meant for the intended purpose only.
By providing their contact details to BAL over the website, or during a Walk-in at the dealership, or at an event conducted/sponsored by BAL or dealership, the User agrees to receive communication (including marketing communication) from BAL and/or its Dealership over email/SMS/Call/WhatsApp/Notification etc.
The website offering is limited to providing to the users a complete transaction platform to purchase a vehicle online which incorporates user registration, making an online purchase, making an enquiry or requesting a Test Drive of the vehicle, booking the vehicle on the website, making the payment through online or offline payment modes, purchasing insurance from BAGIC (Bajaj Allianz) or other insurance partners, processing loan from BFL (Bajaj Finance Limited) or other loan partners, online processing of the mandatory KYC where user would need to upload the necessary documents for address proof, identity proof etc. as may be necessary for the purchase and registration of the vehicle, applying for insurance or loan, availing subsidies from Government etc.
During the course of any of the above mentioned transactions individually or collectively, User data and/or document(s) may be collected by BAL. The purpose of collecting the said data and/or document(s) is solely to provide to the customer a more convenient, easier and digital process for purchasing a vehicle and for processing the transactions on behalf of the User.
Bajaj Auto Limited shall take all necessary steps to ensure that the user data collected directly through the website is maintained in a secure manner and is used for the specified purpose. The User consents to allow Bajaj Auto Limited to share data, as necessary, with government departments like DHI (Department of Heavy Industry) for checking/confirming/informing about the subsidy offered to the user on the purchase of electric vehicle or to respective RTO for vehicle registration of the owner/buyer.
Bajaj Auto Limited does not send unsolicited emails to visitors of its website. Personal information entered via the website’s registration forms such as, query or feedback form, complaint form, RMI (Repair & Maintenance Information) form etc., is protected by our partner data centre on their servers hosted under high security standards. Our partner data centres are leading cloud providers and these data centres are GDPR compliant. They hold industry best security certifications, such as SOC2 and ISO27001, and provide encryption in transit and at rest, without any action required from our users.
We may use the information we collect about you to set up your account and provide Services, to provide customized content to you, to communicate with you to inform you about our features and services, to send promotional messages and take action regarding unlawful or harmful activities.
We may use your email address or phone number to contact you regarding changes to the Services, system maintenance and outage issues, account issues, or otherwise to troubleshoot problems.
You may, at any time, choose to unsubscribe from any of the above communications by accessing your account on the website or by reaching out to us.
Chetak.com may store some information on the visitor’s computer in the form of a “cookie” or similar file. These files allow www.Chetak.com to tailor the Website to reflect a visitor’s listed or historical preferences. We may make agreements with third-party service providers to assist us in better understanding our App/site visitors. Through cookies, Web servers may log information such as IP address of your computer/proxy server that you use to access the Internet, your device type, operating system type, mobile device identifier, browser type, domain, and other system settings, the name of your ISP or mobile carrier etc. We use all of these information to analyse trends among our visitors to help improve our Website experience.
As a part of enhancing our app/site and providing a good visitor experience for visitors of our Website, we run analytics on our Website to analyse use of our content in terms of content requested or downloaded and number of visits or hits. Data collected during this process is only used for identifying improvement possibilities and does not cater to any other purposes.
The security of your information is very important to us, but please be aware that no security measures are perfect or impenetrable, and no method of transmission over the Internet, or method of electronic storage, is 100% secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.
You are requested to report any security violations to us at this email address: firstname.lastname@example.org (check email@example.com)Phishing or False Emails/SMS
If you receive an email/SMS that appears to be from Bajaj Auto / Chetak.com that requests personal information (such as your credit card, login, or password), or that asks you to verify or confirm your account or other personal information by clicking on a link, that email / SMS was likely to have been sent by someone trying to unlawfully obtain your information. We do not ask for this type of information in an email / SMS. Do not provide the information or click on the link. Please contact us at firstname.lastname@example.org if you have any suspicion.
Bajaj Auto Limited may be obligated to disclose your Personal Data in good faith that such action is necessary or mandated by law in order:
To comply with a legal obligation or if disclosure was required by law, rule or regulation or was in response to a valid order of court or authorized agency of Government or other legal process.
To protect and defend the legal rights or IPR or other properties of Bajaj Auto Ltd.
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against any legal liability
The courts of Pune, Maharashtra, India shall have exclusive jurisdiction in respect of all matters arising out of, or concerning or incidental to using of this Website. The parties hereby consent to the exclusive jurisdiction of Pune courts (and of the appropriate courts therefrom) and irrevocably waives, to the fullest extent permitted by law, any objection which it may have now or hereafter to the jurisdiction of Pune court.
As you may know, a new European privacy regulation called General Data Protection Regulation (“GDPR”) is in effect from May 25th 2018. Thus Bajaj Auto Limited understands the need of users to reach out to us in case if they would like to report any security breach noticed or if they would like to review, correct, update, suppress personal information that they may have previously provided to us, request you to e-mail us at email@example.com. After getting your message, if required, we will get back to you with our analysis and action initiated.
Please find below the details of the grievance officer:
Address: Bajaj Auto Limited, Akurdi, Pune - 411035, India